www.publicinvolvement.org.uk

Notes from the field of public involvement

Older posts...

Everything posted before February 2007 is listed below - most recent first.

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 22/02/2007 - Going nuclear about nuclear consultation? 

 15/02/2007 - Spotlight on Complaints and Preparing for a complaint audit 

 14/02/2007 - Patient Involvement - Pockets filled with Gold or the Empty Hall? 

 12/02/2007 - Petitioning motorists have more clout than patients 

 07/02/2007 - £2.55 worth of PPI Evidence 

 01/02/2007 - PPI and PCTs - NAO has a go 

 31/01/2007 - Memorandum to the Health Select Committee on Public and Patient Involvement in the NHS 

 24/01/2007 - Patient and Public Involvement and Petitioning 

 18/12/2006 - Greater LINks Spotted At Large and Unfenced 

 06/12/2006 - Caroline Millar finds herself part of 1% solution - both shaken and stirred 

 04/12/2006 - Latest statistics on NHS complaints 

 29/11/2006 - This week's caption competition 

 29/11/2006 - Launched Today – The National Centre for Involvement and The Citizen Patient 

 17/11/2006 - Policy Governance Workshops in December 

 10/11/2006 - What are users telling you? Further struggles with truth, perception and experience 

 07/11/2006 - Once a suspect, always a suspect 

 06/11/2006 - State of Healthcare 2006 

 01/11/2006 - Exciting Times - the promotion and development of Policy Governance® in the UK 

 31/10/2006 - Heading down the yellow brick road to a social enterprise future 

 13/10/2006 - Cor, love a lurker 

 12/10/2006 - Public Petitioning to Trigger Community Action 

 10/10/2006 - PPI Job Vacancies 

 20/09/2006 - Three Nations Complaints Cup - 3 nations, 3 NHS complaints systems 

 18/09/2006 - More on Patient-Centred health care and articles by John Launer 

 18/09/2006 - 12-Country Patients' Opinion Survey - 'information' and 'access' top the priority list 

 18/09/2006 - A Blast from the Past - a toot on our own trumpet 

 13/09/2006 - People - the rarest resource 

 12/09/2006 - Breakfast Seminar 

 11/09/2006 - Do Not Disturb by John Launer 

 06/09/2006 - Why the public hates the idea of centralising hospital services 

 04/09/2006 - The Power of Positive Postings - the Patient Opinion response 

 20/08/2006 - PPI Monitor magazine - the essential tool for effective patient & public involvement 

 11/08/2006 - The Patient Opinion Organisation 

 07/08/2006 - Customer Satisfaction German Style 

 02/08/2006 - Making a Difference - Annual Report 2005-06 of the Parliamentary and Health Service Ombudsman 

 26/07/2006 - A voice to go with choice - make sure it's strong and heard this time 

 19/07/2006 - The Year of the Exploding Pie Charts - the Financial Ombudsman Service Annual Report 

 17/07/2006 - Patient Focus and Public Involvement in Scotland - a M-A-C contribution 

 12/07/2006 - Patient Consultation and Information International 

 05/07/2006 - What patients want to know about the Healthcare Commission's "Health Check" 

 03/07/2006 - How to make a supplier market in healthcare work 

 03/05/2006 - Review of stupid companies 2006 

 24/04/2006 - Penalty Free Participation and Reward and Recognition 

 21/04/2006 - The future of mutually-owned organisations in community and primary care 

 19/04/2006 - New Business Structures in Health and Social Care 

 18/04/2006 - RIP Patients' Forums 

 10/04/2006 - Directory of Patient and Public Involvement resources online 

 06/04/2006 - Complaint research data: true or false? 

 29/03/2006 - New Page Needed in Involvement – PARENTS' FORUMS 

 29/03/2006 - Consumer Representation Consolidated - DTI proposals a "Done Deal" says M-A-C 

 17/03/2006 - Emotions and feelings at the cutting edge of modern philosophical debate 

 13/03/2006 - Commendation for King's?
(Best practice in comment cards)
 

 09/03/2006 - Burnt Crisp - pension and peerage unguents applied 

 06/03/2006 - Patient feelings - Key to service satisfaction in the NHS 

 02/03/2006 - On being given a Retirement Clock 

 22/02/2006 - NICE is all very nice but... 

 21/02/2006 - London's "clutter of institutions" undermines community engagement 

 21/02/2006 - Replies to: London's "clutter of institutions" undermines community engagement 

 20/02/2006 - There Once Was an Ugly Duckling 

 10/02/2006 - Emotions in Decision-Making – Hindrance or Help? 

 09/02/2006 - A BIGGER M-A-C in 2006 

 01/02/2006 - Reporting back on the 'Your health, your care, your say' public listening exercise 

 30/01/2006 - Patients using the internet - not what clinicians might expect 

 29/01/2006 - Patients, users and reconfiguration - what the Managers Rulebook says 

 13/01/2006 - A patient's experience / Got (another) little letter 

 11/01/2006 - The Wisdom of Crowds and the National Health Service 

 11/01/2006 - A Shropshire bellwether perhaps 

 22/12/2005 - A vision of OFHEALTH 

 14/12/2005 - 4.5 million consumers have found their way to EnergyWatch for help 

 09/12/2005 - Representing the Consumer Voice in Post and Energy 

 01/12/2005 - What works in user involvement 

 28/11/2005 - Persistent Complainaints – Beyond a Joke 

 11/11/2005 - A Year in the Life – a qualitative perspective on a London Foundation Trust’s Governors 

 07/11/2005 - All quiet in London PCT-land, or not 

 25/10/2005 - Acknowledge the feelings and save lots of money 

 03/10/2005 - What people say about primary care if you listen to them 

 23/09/2005 - "Fit for Purpose" in 2008: Is this the future shape of London’s Health and Care Services? 

 19/09/2005 - MAC evidence review asks “Are Foundation Trust Governors really Governing?” 

 09/09/2005 - Customer Satisfaction and Pressure for Public Service Reform 

 15/08/2005 - When trying to reduce health inequalities, don’t forget the people 

 14/08/2005 - What "choice" means to patients – Ministers please take note! 

 10/08/2005 - ICAS tendered for 5 year contract 

 08/08/2005 - FT Network admits Governors are “a source of real tension” 

 27/07/2005 - Pilots announced to extend GP provision in deprived areas 

 21/07/2005 - Joining up health and social care 

 24/06/2005 - Public say on health outside hospitals – be careful what you wish for 

 09/06/2005 - Are Governors Governing? 

 08/06/2005 - New Formats of Consumer Representation in the Rail Industry 

 25/04/2005 - One million patients assess NHS 

 21/04/2005 - Patient & Public Involvement Resources 

 08/04/2005 - A new home for PACE (maybe) 

 16/03/2005 - Now we know the answer to “what next?” for Patients Forums 

 16/03/2005 - Replies to: Now we know the answer to “what next?” for Patients Forums 

 07/03/2005 - What Next for Public Involvement and Patients Forums? 

 24/02/2005 - Latest PBC guidance = stronger patient involvement 

 23/02/2005 - Replies to: Latest PBC guidance = stronger patient involvement 

 19/02/2005 - Measure what matters - "Assessment for Improvement" Consultation 

 18/02/2005 - Getting to grips with Governance 

 05/02/2005 - A la Guillotine
A Tale of two Cities - Bradford, Wolverhampton … and rumbling towards you soon?
 

 29/01/2005 - GPs by any other name 

 29/01/2005 - Replies to: GPs by any other name 

 21/01/2005 - QOF and FOI – how much is enough? 

 20/01/2005 - Beeb Bashing and the BBC Complaint System 

 18/01/2005 - Got a Little Letter 

 16/12/2004 - Do you want voice with that choice? 

 13/12/2004 - Dame Janet Smith - complaints revolutionary 

 08/12/2004 - User participation in social services regulation 

 07/12/2004 - Life after the CPPIH 

 05/12/2004 - Practice Based Commissioning 

 04/12/2004 - Put a Kick in the Learning Curve 

 03/12/2004 - Know what works? 

 01/12/2004 - Controls Assurance going – so who will watch the watchers? 

 30/11/2004 - NHS University – RIP 

 28/11/2004 - A parable of NHS reforms 

 22/11/2004 - Crystal ball gazing at patient experiences in 2015 

 22/11/2004 - BMJ Leader on Patient Engagement 

 16/11/2004 - White Paper Whitewash 

 11/11/2004 - Reid calls in the volorgs, but will they come? 

 11/11/2004 - Whither the Modernisation Agency? 

 10/11/2004 - Social Care Complaints and CSCI 

 10/11/2004 - Foundation Trust Network head 

 08/11/2004 - Monitor’s compliance consultation for Foundation Trusts 

 06/11/2004 - Consultation on PPI 

 02/11/2004 - Consultation on assessing NHS bodies 

 01/10/2004 - How the medical research agenda should be shaped in Britain 

 13/08/2004 - NHS Complaints - failings encountered 'time and time again' 

 20/01/2004 - "Every Voice Counts, Not Just Patients" 

 23/09/2003 - User Involvement - what's in a word?